Help with purchases, wardrobe data, iCloud sync, and privacy.
For app support and privacy requests, email [email protected].
Include your app version, iOS version, steps to reproduce the issue, and the error text. Redact personal information from screenshots. Never send passwords, verification codes, complete payment credentials, or unsolicited personal photos.
If a purchase has not appeared, sign in to the original app account and use Restore Purchases in Membership. Manage renewals in Apple subscription settings, or request a refund through Apple Report a Problem. Do not buy again to troubleshoot access.
Backups include photos; keep them secure. Clearing your wardrobe cannot be undone and does not cancel a subscription. If sync fails, keep local data and contact us before repeatedly clearing or restoring it. Check an existing AI task before generating again. For account deletion, open Profile → Privacy & Data → Delete Account and complete the Apple identity confirmation. If an interrupted cleanup remains, return there to continue. This does not cancel subscriptions. If iCloud was unavailable, sign in to the original iCloud account and clear its wardrobe data separately in Privacy & Data. For access, correction, further deletion requests or help with retained records, email the address above.